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.wlsite-brand{margin-bottom:13px!important}}@media(max-width:480px){.wlsite-quality-card{grid-template-columns:40% 1fr}.wlsite-video video,.wlsite-video:first-child video{height:230px}.wlsite-hero-short .wlsite-hero-title{font-size:39px}.wlsite-editorial-card .wlsite-card-photo{height:230px}}<\/style><!-- gs-stylemanager -->\n\n\n<section class=\"wlsite-section alignfull wlsite-dark wlsite-hero wlsite-hero-short\">\n<img decoding=\"async\" class=\"wlsite-hero-image\" src=\"https:\/\/wanlongcrane.com\/wp-content\/uploads\/2026\/10\/wanlong-hero-faq-lossless-20261016.webp\" alt=\"Questions Before Your Project Starts\" loading=\"eager\" fetchpriority=\"high\" width=\"1774\" height=\"887\" style=\"object-position:65% 38%;\"\/>\n\n\n<div class=\"wlsite-wrap\">\n<div class=\"wlsite-hero-copy\">\n<p class=\"wlsite-eyebrow\">FAQ<\/p>\n\n\n<h1>Questions Before Your Project Starts<\/h1>\n\n\n<p>Answers for equipment selection and project planning.<\/p>\n<\/div>\n\n\n<span class=\"wlsite-signature\">Lifting More Possibilities<\/span>\n<\/div>\n<\/section>\n\n\n\n<section class=\"wlsite-section alignfull \">\n<div class=\"wlsite-wrap\">\n<div class=\"wlsite-headingrow\">\n<div class=\"wlsite-headingrow\">\n<div>\n<h2>How Can We Help?<\/h2>\n<\/div>\n<\/div>\n\n\n<label class=\"wlsite-search\">\n<input type=\"search\" placeholder=\"Search questions...\" data-wl-faq-search=\"true\" aria-label=\"Search FAQ\"\/>\n<\/label>\n<\/div>\n\n\n<div class=\"wlsite-faq-layout\">\n<nav class=\"wlsite-faq-index\" aria-label=\"FAQ topics\">\n<a href=\"#equipment-selection\">Equipment Selection<\/a>\n\n\n<a href=\"#customization\">Customization<\/a>\n\n\n<a href=\"#documentation\">Documentation<\/a>\n\n\n<a href=\"#delivery-installation\">Delivery &amp; Installation<\/a>\n\n\n<a href=\"#parts-support\">Parts &amp; Support<\/a>\n<\/nav>\n\n\n<div>\n<div class=\"wlsite-faq-group\" id=\"equipment-selection\">\n<h3>Equipment Selection<\/h3>\n\n\n<div>\n<details class=\"wlsite-faq\">\n<summary>What information is needed for a quotation?<\/summary>\n\n\n<p>Share the load weight and dimensions, working area, required lifting height, operating cycle, power supply and any drawings or photos.<\/p>\n<\/details>\n\n\n<details class=\"wlsite-faq\">\n<summary>How do I choose between overhead, gantry and jib cranes?<\/summary>\n\n\n<p>Start with the working area, support arrangement, load and travel route. The selection guide compares the main equipment arrangements.<\/p>\n<\/details>\n\n\n<details class=\"wlsite-faq\">\n<summary>How is the power supply specified?<\/summary>\n\n\n<p>Share the available voltage, phase and frequency with the project team. The electrical requirements are confirmed in the technical proposal.<\/p>\n<\/details>\n<\/div>\n<\/div>\n\n\n<div class=\"wlsite-faq-group\" id=\"customization\">\n<h3>Customization<\/h3>\n\n\n<div>\n<details class=\"wlsite-faq\">\n<summary>Can equipment match my working conditions?<\/summary>\n\n\n<p>Configuration is reviewed against the equipment type, site layout and project requirements. Confirm the final arrangement in the technical proposal.<\/p>\n<\/details>\n\n\n<details class=\"wlsite-faq\">\n<summary>Can the control mode be specified?<\/summary>\n\n\n<p>Discuss pendant, remote or cabin operation and other requirements as part of the equipment configuration.<\/p>\n<\/details>\n<\/div>\n<\/div>\n\n\n<div class=\"wlsite-faq-group\" id=\"documentation\">\n<h3>Documentation<\/h3>\n\n\n<div>\n<details class=\"wlsite-faq\">\n<summary>Which drawings should I share?<\/summary>\n\n\n<p>Provide workshop layout, runway or ground rail arrangement, load dimensions and any existing equipment drawings.<\/p>\n<\/details>\n\n\n<details class=\"wlsite-faq\">\n<summary>What is confirmed in a technical proposal?<\/summary>\n\n\n<p>The proposal should define equipment type, configuration, key project parameters and the applicable supply scope.<\/p>\n<\/details>\n<\/div>\n<\/div>\n\n\n<div class=\"wlsite-faq-group\" id=\"delivery-installation\">\n<h3>Delivery &amp; Installation<\/h3>\n\n\n<div>\n<details class=\"wlsite-faq\">\n<summary>What site information is needed before installation?<\/summary>\n\n\n<p>Share access conditions, structural arrangement, working space, power supply and any local site requirements.<\/p>\n<\/details>\n\n\n<details class=\"wlsite-faq\">\n<summary>How are shipment and installation requirements coordinated?<\/summary>\n\n\n<p>Discuss packing, shipment, site readiness and the required installation guidance during project planning.<\/p>\n<\/details>\n<\/div>\n<\/div>\n\n\n<div class=\"wlsite-faq-group\" id=\"parts-support\">\n<h3>Parts &amp; Support<\/h3>\n\n\n<div>\n<details class=\"wlsite-faq\">\n<summary>What should I send for a spare parts enquiry?<\/summary>\n\n\n<p>Send the equipment model or nameplate photo, clear photos of the complete part, dimensions, quantity and the location of the part on the equipment.<\/p>\n<\/details>\n\n\n<details class=\"wlsite-faq\">\n<summary>Can compatibility be checked before ordering?<\/summary>\n\n\n<p>Our team reviews the equipment and part information to help identify a suitable component.<\/p>\n<\/details>\n\n\n<details class=\"wlsite-faq\">\n<summary>Where can I request project documentation?<\/summary>\n\n\n<p>Use the resources centre or contact our team with the equipment type and the document required.<\/p>\n<\/details>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"wlsite-section alignfull wlsite-cta wlsite-dark\">\n<div class=\"wlsite-wrap\">\n<div class=\"wlsite-headingrow\">\n<div>\n<p class=\"wlsite-eyebrow\">Let\u2019s Work Together<\/p>\n\n\n<h2>Still Need Help?<\/h2>\n\n\n<p>+86 15153896059 | 15153896059@163.com<\/p>\n<\/div>\n\n\n<a class=\"wlsite-btn\" href=\"https:\/\/wanlongcrane.com\/contact-us\/#project-enquiry\">\n<span>Get a Quote<\/span>\n\n\n<span aria-hidden=\"true\">\u2192<\/span>\n<\/a>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"wlsite-section alignfull \">\n<div class=\"wlsite-wrap\">\n<div class=\"wlsite-headingrow\">\n<div>\n<h2>Useful Resources<\/h2>\n<\/div>\n<\/div>\n\n\n<div class=\"wlsite-grid\">\n<article class=\"wlsite-card\">\n<img decoding=\"async\" class=\"wlsite-card-photo\" src=\"https:\/\/wanlongcrane.com\/wp-content\/uploads\/2026\/10\/wanlong-unique-faq-selection-native-lossless.webp\" alt=\"A professional crane selection planning still life: an unrolled blank grid plan with a simple overhead crane outline and marked travel area, compact digital laser distance meter and a yellow measuring tape on white desk.\" loading=\"lazy\" width=\"1672\" height=\"941\" style=\"object-position:50% 50%;\"\/>\n\n\n<div class=\"wlsite-card-copy\">\n<h3>Selection Guide<\/h3>\n\n\n<p>Prepare your equipment requirements.<\/p>\n\n\n<a class=\"wlsite-link\" href=\"https:\/\/wanlongcrane.com\/selection-guide\/\">\n<span>Learn More<\/span>\n\n\n<span aria-hidden=\"true\">\u2192<\/span>\n<\/a>\n<\/div>\n<\/article>\n\n\n<article class=\"wlsite-card\">\n<img decoding=\"async\" class=\"wlsite-card-photo\" src=\"https:\/\/wanlongcrane.com\/wp-content\/uploads\/2026\/10\/wanlong-unique-frame-faq-video-native-lossless.webp\" alt=\"Actual frame from the customer-supplied crane demonstration or assembly video\" loading=\"lazy\" width=\"1280\" height=\"720\" style=\"object-position:50% 50%;\"\/>\n\n\n<div class=\"wlsite-card-copy\">\n<h3>Video Library<\/h3>\n\n\n<p>See equipment and assembly material.<\/p>\n\n\n<a class=\"wlsite-link\" href=\"https:\/\/wanlongcrane.com\/videos\/\">\n<span>Learn More<\/span>\n\n\n<span aria-hidden=\"true\">\u2192<\/span>\n<\/a>\n<\/div>\n<\/article>\n\n\n<article class=\"wlsite-card\">\n<img decoding=\"async\" class=\"wlsite-card-photo\" src=\"https:\/\/wanlongcrane.com\/wp-content\/uploads\/2026\/10\/wanlong-unique-faq-resources-native-lossless.webp\" alt=\"Four neatly arranged navy blue project resource folders with white index tabs, a USB flash drive and two technical drawing sheets on a warm grey office shelf surface.\" loading=\"lazy\" width=\"1672\" height=\"941\" style=\"object-position:50% 50%;\"\/>\n\n\n<div class=\"wlsite-card-copy\">\n<h3>Downloads &amp; Resources<\/h3>\n\n\n<p>Request applicable project documentation.<\/p>\n\n\n<a class=\"wlsite-link\" href=\"https:\/\/wanlongcrane.com\/downloads\/\">\n<span>Learn More<\/span>\n\n\n<span aria-hidden=\"true\">\u2192<\/span>\n<\/a>\n<\/div>\n<\/article>\n<\/div>\n<\/div>\n<\/section>\n\n\n<script data-wp-block-html=\"js\">(()=>{if(window.wanlongSiteInteractions)return;window.wanlongSiteInteractions=true;\n\ndocument.addEventListener('input',e=>{if(e.target.matches('[data-wl-faq-search]')){const term=e.target.value.trim().toLowerCase();document.querySelectorAll('.wlsite-faq-group').forEach(group=>{let shown=0;group.querySelectorAll('.wlsite-faq').forEach(item=>{const 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